Política de envío

1. Warehouse Location: Orders are currently shipped from our authorized warehouse.

2. Processing Time: Orders are processed within 1–3 business days, excluding weekends and holidays.

3. Estimated Delivery Time (after dispatch, excluding processing time):

Note: Delivery times are estimates and may vary due to factors beyond our control, including customs delays, weather conditions, carrier disruptions, natural disasters, strikes, or government restrictions.

Note: Final shipping cost is shown at checkout.

5. Shipment Tracking: Each order comes with a tracking number. Tracking information will be sent to your email after dispatch.

6. Customs & Duties: Any customs fees or import taxes for international shipments are the sole responsibility of the recipient.

• If the tracking status shows "Delivered," the order shall be deemed successfully delivered.
• For quality concerns, please contact us within 72 hours of delivery — see our Refund & Return Policy.
• We assume no liability for lost parcels after confirmed delivery and do not guarantee free reshipment or refund; we reserve the right to handle individual cases at our discretion.

• Customers are responsible for return shipping costs for general returns.
• Original shipping fees are non-refundable for general returns and fully refunded for verified quality issues, consistent with our Refund & Return Policy.